Club Esprit : Your Elite Private Vacation Club.

Frequently Asked Questions

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Frequently Asked Questions

We sell access to Club Esprit, a private, membership-based travel club that provides members with exclusive access to wholesale travel pricing across all major categories.

Members receive:

  • Deep discounts on hotels, resorts, cruises, airfare, and rental cars
  • A personal travel booking portal with tools to compare wholesale rates against retail OTAs
  • Live concierge support for planning, booking, and upgrades
  • Access to members-only deals, flash sales, and seasonal offers
  • The ability to add household members or travel companions under the same account
  • Exclusive fulfillment options including condo inventory and added-value bonuses not available to the public

Unlike traditional travel platforms that mark up prices to cover advertising and commissions, we do not mark up our travel inventory. Instead, our revenue comes from club dues, which keeps our pricing transparent and ensures our members always get the best available deal.

Our mission is simple: help everyday families travel smarter, spend less, and go further—with the tools and rates typically reserved for insiders and corporate buyers.

We offer multiple membership tiers, and costs vary depending on the selected package and benefit level. Members may choose to pay in full or finance their membership over time.

In addition to the one-time membership fee, we charge a monthly club dues amount that enables continued access to the travel platform and benefits. This structure is similar to how wholesale clubs or professional associations operate—ensuring that members receive ongoing value, concierge support, and access to the best available rates.

All pricing, financing options, and dues are clearly explained during the presentation, and members receive full documentation before enrolling.

Yes, ID is required at check-in to verify participation eligibility.
Credit cards are only used if a guest chooses to become a member and wishes to pay via Credit Card.

Approximately 120 minutes depending on the level of interest. This is communicated in advance and in confirmation materials.

Only if they choose to become members. Otherwise, attendance is free, and no payment is required.

Yes. Provided they meet the eligibility requirements and attend the full presentation, the promotional gift is honored without purchase.

Typically $198–$298 per person to cover port fees, government taxes, and fulfillment costs.

We work with a network of licensed third-party travel providers, each carefully vetted to ensure quality service and successful delivery of our promotional travel incentives, including cruise and airfare packages.

We take great care in establishing and maintaining these relationships. Every partner is held to our standards, and we monitor fulfillment performance closely to ensure guests receive what’s promised.

Guests are given full documentation both before after attending the presentation, and our in-house concierge team follows up to ensure the customer booking experience.

To demonstrate the success of our fulfillment process, here are just a few of the many recent reviews from certificate recipients in the past 5–6 days:

  • Dwight Farmer (posted 5 days ago):
    “I booked a trip with TripRezzy and Annabelle was my travel agent. She did an outstanding job booking my trip.”
  • Michelle McMann (posted 6 days ago):
    “I just booked my trip certificate with Annabelle. Simple process… and you’re done!”
  • Bishop Shepard (posted 6 days ago):
    “Annabelle is great!! She made it the easiest process ever!”
  • Kdsrmcs (posted 6 days ago):
    “If you book with TripRezzy I hope you get Annabelle. She is very patient, kind, informative, and extremely helpful.”
  • Jim White (posted 10 minutes ago):
    “Annabelle is very knowledgeable and has been very helpful in planning our trips.”

These are just a few examples of what guests are saying this week. With nearly 1,500 five-star reviews, our track record shows we consistently fulfill the promotional gifts as advertised—and we’re proud of the trust our guests place in us.

No. Our team is trained in professional, non-coercive sales practices. While we do offer same-day promotional pricing, which is common in direct marketing and membership models, we always encourage attendees to make the decision that’s best for them.

Guests are never pressured to buy, and many choose not to purchase — yet still walk away having had a positive, informative experience.

To illustrate this, here are just a few five-star reviews from the last week alone:

  • Clare Danner (5/15/25): “Everyone was very kind and we didn’t feel highly pressured to purchase… We would consider attending another presentation in the future to learn more!”
  • Steve Harding (posted 2 days ago): “Just wasn’t for us at this time of our lives.”
  • Leonardo Pasqualin (posted 2 days ago): “Hope to speak soon”—even though he didn’t sign up.
  • Yusef Pugh (posted 4 days ago): “Much better than the old school presentations… Thank you!”

These are only a handful of the nearly 1,500 five-star reviews we’ve received from real attendees. That kind of feedback doesn’t happen by accident. It reflects our ongoing commitment to respectful, honest, and guest-centered interactions at every event.

Attendees are, of course, free to leave at any time. However, to officially qualify for the promotional travel certificate, guests are expected to attend the full presentation, which is clearly communicated in advance.

That said, we are deeply committed to guest satisfaction. We understand that unexpected situations arise, and we do our best to ensure that every attendee — even those who may need to leave early — are treated with respect and fairness. Our goal is to build long-term goodwill, and we make every effort to accommodate our guests while still honoring the spirit of the promotion.

Yes. Attendees must:

  • Bring valid ID
  • Meet eligibility requirements
  • Attend the full presentation

These are clearly explained in advance and in the confirmation email.

Our standard promotional fulfillment includes interior cabins, unless guests choose to upgrade at their own discretion. Interior cabins typically do not have windows, or may have a small porthole window depending on the ship.

As for bed configuration, that varies by cruise line and ship layout. Most interior cabins offer either two twin beds or one queen, and in some cases may include pull-down or bunk-style beds if multiple passengers are traveling.

We do not advertise or promise luxury cabins as part of the promotional offer. This information is clearly disclosed to guests both verbally and in writing, and any upgrade options are made available during the fulfillment process for those who wish to enhance their accommodations.

That’s a valid question and one we often address.

Online Travel Agencies (OTAs) like Expedia Group and Booking Holdings operate under rate parity agreements with hotels and suppliers. These agreements often require hotels to maintain consistent pricing across all platforms, making it challenging for consumers to find significant discounts through public channels.

Moreover, these OTAs manage extensive portfolios of brands:

  • Expedia Group operates approximately 23 distinct brands, including Expedia, Hotels.com, Vrbo, Travelocity, Orbitz, Hotwire, Trivago, and CarRentals.com.
  • Booking Holdings oversees at least 11 major brands, including Booking.com, Priceline, Agoda, KAYAK, OpenTable, Rentalcars.com, Rocketmiles, and Momondo.

These platforms invest heavily in marketing. In 2024:

  • Expedia Group spent $6.8 billion on advertising.
  • Booking Holdings spent $7.3 billion, nearly half of its total revenue.

They also pay enormous executive compensation:

  • Expedia’s former CEO, Peter Kern, was paid nearly $300 million over 5 years.
  • Booking Holdings’ CEO, Glenn Fogel, received over $300 million, including $126 million in 2024 alone.

These marketing and executive expenses are funded by fees and markups built into the prices consumers pay on their platforms.

By contrast, our company does not mark up travel products. We operate on a flat membership model, giving members access to wholesale, unpublished rates. Our revenue comes from dues—not from padding the cost of vacations. This makes our pricing structure more transparent, and we believe, more consumer-aligned.

We understand the skepticism—especially in a world where some offers do fall short. But if we weren’t delivering on what we promised, we simply wouldn’t have:

  • An A+ rating and accreditation with the Better Business Bureau
  • Over 1,500 verified 5-star reviews on Google, many posted just in the last week

We are a small business trying to bring real value to families who want to travel smarter—not overpay for vacations. We believe in treating people right, honoring our word, and making travel more accessible through a model that works for everyday families.

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